Shipping policy
Shipping Policy
Last Updated: October 25, 2026
Thank you for shopping with VELTIX. We currently ship orders to customers in the United States.
Order Processing
Orders are typically processed within 3–5 business days, excluding weekends and public holidays.
Processing times may vary depending on product availability, order volume, and fulfillment requirements.
Shipping Times
Orders are shipped through our fulfillment and shipping partners.
Estimated shipping times vary by product and shipping method. Some products may require approximately 10–23 days in transit after dispatch.
These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to carrier operations, customs processing, holidays, weather, or other circumstances beyond our control.
Processing time is separate from shipping transit time.
Shipping Costs
Standard shipping is currently free for eligible orders shipped to the United States.
Any applicable shipping charges will be displayed at checkout before payment.
Order Tracking
When tracking information becomes available, it will be provided through your shipping confirmation email.
Tracking updates may take some time to appear after shipment.
Delays and Missing Packages
If your order is delayed beyond the estimated delivery timeframe, please contact us.
We will review the tracking information and, where appropriate, investigate the shipment with our fulfillment or shipping partners.
If a package is confirmed lost, we will work with you toward an appropriate resolution.
Incorrect Shipping Information
Please review your shipping address carefully before placing an order.
If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has been processed or shipped.
Contact Us
For shipping questions or assistance with an order, please contact:
VELTIX Customer Support
Email: hackbody54@gmail.com
Important Information
Delivery estimates do not limit any rights or remedies available under applicable law.